Mistakes can be a good teacher. Infrex India always tries to learn from its mistakes so that the same mistake never happens. In the profession of journalism, mistakes and errors can happen even after the application of due diligence procedures. At Infrex India / NCERT Infrexa, we do not hesitate to acknowledge them and respond when they are brought to our notice. As soon as feedback or a correction request is received this Correction policy automatically becomes active and enforceable.
Infrex India Fact Check corrects errors as quickly as possible and with high levels of transparency. If the correction is straightforward, we mark the correction within 24 hours of being published. However, in certain cases, if the correction involves a deeper investigation or directly reaching out to people for their views and reactions, the correction may take up to 72-120 hours.
We value feedback from our readers, which can be posted in the comments section at the end of every article, video or post. A request for a correction or an update on a story can also be sent to [email protected].
How Correction policy works
If there is a major correction or a substantive change that modifies the rating of news, article, or story, it is prominently marked as “Correction” or “VCRC%” at the top, and we clearly display the change, with information on why the change was necessary. This provides a clear, transparent history of every correction.
If a new fact comes to our knowledge after an article or story is published, information that adds substantial new layers or angles but does not alter the rating is leveled/marked as “Updated on with the date” at the end of the article.
Corrections in typographical errors, misspellings, grammatical errors, or minor changes which are not considered significant by editors are not usually noted by the Editorial Team.