Last updated: November 15, 2021.
The terms “You,” “Your,” “Yours” and “User” refer to the entity/person/organization using our Site.
When this Policy mentions “We”, “Us,” and “Our” it refers to NCERT Infrexa and its subsidiaries and affiliates.
INFORMATION WE COLLECT FROM YOU
We collect the information You provide to us and this information is necessary for the adequate performance of the contractual arrangement which is in place between You and us and allows us to comply with our legal obligations.
Account Signup Information. When You create the account, we ask You to provide the signup information, such as Email, Username, Personal Number, Address, Phone, Name, and Password.
Communications, Chats, Messaging
When you communicate with us through email or any other way, we collect information about your communication and any information You choose to provide or disclose. In order to answer your request, we may access information provided by email, chats, purchase history, etc.
To order and use features of the Site, we may require you to provide certain financial information in order to facilitate the processing of payments. We collect your credit or debit card number, Billing Address, Credit or debit card type, and Credit or debit card expiration date through our payment Gateway partners.
We collect Login information if You are logging into our account with Authentication Data.
Other Personal Information Provided by You
We may collect other data provided by You from surveys, feedback, financial information (purchase history), Geolocation and other similar data.
INFORMATION WE COLLECT AUTOMATICALLY
When you use our Site or contact us directly we may collect information, including your personal information, about the way you act on our Site, the services You use, and how You use them.
This information is necessary for the adequate performance of the contract between You and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Site.
Log data and Device information: We automatically collect log data and device information when you access and use the Site, even if you have not created an account or logged in. That information includes, among other things: Internet protocol (IP) addresses, browser type, Internet service provider (ISP), Date/time stamp, and Operating system.
Geo-location data: We collect information about your approximate location as determined by data such as your IP address to offer you an improved user experience. Such data may be collected only when you access the Site using your device.
Usage information: We use a tool called “Google Analytics” to collect information about your interactions with the Site (what pages you visit, such as the pages or content you view, your searches for Listings, bookings you have made, and other actions on the Site. In consequence, Google, Inc. plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site). For more information please visit Google.
THE WAY WE USE YOUR INFORMATION
We process your information adhering to the general data processing principles.
We may use the information we collect through our Site for a number of reasons, including:
- to identify user
- to create account
- to create a trusted environment
- to create statistics and analyze the market
- to stay connected
- to send billing information
- to manage user orders
- to contact user
- to improve services
- to ensure data security and prevent fraud
- to comply with applicable laws
- to request feedback
- to provide support
- to post testimonials
We will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate business interests.
We may use your provided contact details for direct marketing. These direct marketing offers, depending on your preferences, may be personalized taking into account any other information which you have provided to us (e.g. location, social media profile information, etc.) or we have collected or generated from other sources as described below.
- If you wish to change your preferences and withdraw the consent for direct marketing, you may exercise such an option at any time you wish by updating your preferences in your account.
- If you wish to withdraw the consent for direct marketing and refuse to receive information from us, you may exercise such an option at any time you wish by following the instructions to unsubscribe in the received email.
- You are free to opt out of our newsletters at any time. You can do this by clicking on a link for that purpose at the bottom of our e-mail with the newsletters.
We do not collect sensitive information such as political opinions, religious or philosophical beliefs, racial or ethnic origin, genetic data, biometric data, health data or data related a sexual orientation.
Please do not send, upload, or provide us with any sensitive data and contact us using the contact details here if you believe that we might have such information. We have a right to delete any information we believe it might contain sensitive data.
Our Site may have links to other websites. Please review their privacy policies to learn more about how they collect and use your personal data, because we do not control their policies and personal data processing practice.
We retain your personal information to provide services to you and as otherwise necessary to comply with our legal obligation, resolve disputes, and enforce our agreements.
We will retain your personal information no longer than you keep your account unless we are otherwise required by law or regulations to retain your personal information longer.
We will retain your personal information as long as we need it to provide services to you, unless we are otherwise required by law or regulations to retain your personal information longer.
If you would like to stop us from using your personal information, you shall request that we erase your personal information and close your Account. Please note that even after the deletion of your account we may keep some of your information for tax, legal reporting, and auditing obligations.
We have implemented security measures designed to protect the personal information you share with us, including physical, electronic and procedural measures. Among other things, we regularly monitor our systems for possible vulnerabilities and attacks.
Regardless of the measures and efforts taken by us, the transmission of information via the internet, email or text message is not completely secure. We do not guarantee the absolute protection and security of your personal information or any other User Content you upload, publish or otherwise share with us or anyone else.
We, therefore, encourage you to avoid providing us or anyone with any sensitive information of which you believe its disclosure could cause you substantial or irreparable harm.
If you have any questions regarding the security of our Site or Services, you are welcome to contact us at [email protected].
You are entitled to a range of rights regarding the protection of your personal information. Those rights are:
The right to access the information we have about you: If you wish to access the personal information that we collect, you can do so at any time by contacting us using the contact details provided here.
The right to rectify inaccurate information about you: You can correct, update or request the deletion of your personal information by contacting us using the contact details provided here.
The right to object to the processing: When we rely on your consent to process your personal information, you may withdraw consent at any time by contacting us using the contact details provided here. This will not affect the lawfulness of the processing prior to the withdrawal of your consent.
The right to lodge a complaint: You can raise questions or complaints to the national Data Protection Agency in your country of residence in the event that your rights may have been infringed. However, we recommend attempting to reach a peaceful resolution of the possible dispute by contacting us first.
The right to erase any data concerning you: You may demand the erasure of data without undue delay for legitimate reasons, e.g. where data is no longer necessary for the purposes it was collected, or where the data has been unlawfully processed.
APPLICATION OF POLICY
This Policy was created by the Legal Cell of Infrex India and applies only to the services offered by our Company. Our Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include our services or other sites linked from our Site or Services.
Our Policy may change from time to time. We will post any Policy changes on our Site and, if the changes are significant, we may consider providing a more explicit notice (including, for certain services, email notification of Policy changes).
ACCEPTANCE OF THIS POLICY
We assume that all Users of this Site have carefully read this document including our other Policy Documents and agree to its contents. If someone does not agree with this Policy and these Policy Documents, they should refrain from using our Site. We reserve the right to change our Policy at any time and inform by using the way as indicated above. Continued use of this Site implies acceptance of the revised Policy.
If you have any further questions regarding the data we collect, or how we use it, then please feel free to contact us at the details indicated above.
Users from the EU and EEA can easily contact our European representative at +91 9424777339.
Note: This is not a full document of the Policy, please visit here to view the complete Policy document.